AIWorkview is operated by Cyberneticsplus Services Private Limited, incorporated under the laws of India ("we", "us", "our"). We are the data controller for the personal data processed through the Service.
For privacy-related enquiries, contact us at hello@aiworkview.com.
| Data | When collected | Purpose |
|---|---|---|
| Name, email address | Account registration | Account identity, communications |
| Password (hashed) | Account registration | Authentication — we store bcrypt hashes only, never plaintext |
| Payment information | Subscription purchase | Processed by our payment provider; we do not store card details |
| Projects, tasks, team data | Active use of Service | Core Service functionality |
| Agent API keys (hashed) | Key creation | Agent authentication — we store hashes only, never the raw key after creation |
| Support communications | Email contact | Responding to enquiries |
| Data | Purpose |
|---|---|
| IP address, browser type, operating system | Security, fraud prevention, aggregate analytics |
| Pages visited, features used, timestamps | Service improvement, debugging |
| Error logs and crash reports | Bug fixing and reliability |
| API request logs (endpoint, timestamp, response code) | Rate limiting, security monitoring, audit trail |
We use the information we collect to:
We process your data on the following legal bases (applicable to users in the European Economic Area):
We do not sell your personal data to third parties under any circumstances.
We share data only in the following limited circumstances:
We use the following categories of third-party service providers who may process your data on our behalf, under contractual data processing agreements:
These providers are permitted to use your data only as necessary to perform services for us and are prohibited from using it for any other purpose.
We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is necessary to: comply with a legal obligation or court order; protect the rights or safety of the Company, our users, or the public; or prevent fraud or illegal activity.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your data may be transferred to the acquiring entity. We will notify you by email before your data is transferred and becomes subject to a different privacy policy.
We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:
You may request early deletion of your data at any time (see Section 7). Note that deletion of billing records may be limited where retention is required by law.
We implement technical and organisational measures to protect your data, including:
No method of electronic transmission or storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users within 72 hours of becoming aware of the breach, where required by applicable law.
Depending on where you are located, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Request correction of inaccurate or incomplete data |
| Deletion | Request deletion of your personal data (subject to legal retention requirements) |
| Portability | Receive your data in a machine-readable format (JSON/CSV) |
| Restriction | Request that we restrict processing of your data in certain circumstances |
| Objection | Object to processing based on our legitimate interests |
| Withdraw consent | Where processing is based on consent, withdraw it at any time |
To exercise any of these rights, email hello@aiworkview.com with the subject line "Privacy Request". We will respond within 30 days. We may ask you to verify your identity before processing the request.
If you are located in the European Economic Area and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
If you are located in India, your rights are governed by the Digital Personal Data Protection Act, 2023 (DPDP Act). We are committed to complying with the obligations placed on Data Fiduciaries under the DPDP Act.
Cyberneticsplus Services Private Limited is based in India. If you access the Service from outside India, your data will be transferred to and processed in India and potentially other countries where our service providers operate.
For users in the European Economic Area: we transfer your data in accordance with applicable EU data transfer mechanisms, including Standard Contractual Clauses where required.
By using the Service, you consent to your data being transferred to and processed in the jurisdictions described in this section.
The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us at hello@aiworkview.com and we will delete it promptly.
We use cookies and similar technologies. For detailed information, please read our Cookie Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes by email (to the address on your account) at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.
Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
For privacy-related questions, requests, or concerns:
We aim to respond to all privacy enquiries within 10 business days.